Frequently Asked Questions

Do you do bespoke Jewellery?

Yes we do, please email us for a consultation appointment. 

How long does it take to receive my item?

Bespoke items will not be ready for shipment for 28 days from the order date.

Only our standard products are delivered within 5-7 working days.

Can I request bespoke stone weight?

Yes you can, we will endeavour to provide you with your desired weight. 

Are you able to email me, if you have new designs or new stones

added to the website?

Yes we can, please let us know by completing the form found on the ‘Contact Us’

page and we can add you to our free subscription list. 

Customer Service

Contact Us

info@gemsandjewelleryltd.com

+44 7718 883999

Opening Hours

Mon-Fri: 11am - 7pm

Sat: 10am - 7pm

Sun: 10am - 5pm